As an administrator you can add or subtract hours from any employee's account at any time. This article explains how to do a batch/bulk update of employee account balances via a file import.
Before you can import the file, you'll first need to create it! The file must be a CSV file (comma separated values) with these columns:
Work Email (or Employee ID will work as a unique ID too)
Amount (the values in this column should be provided in hours)
Once your file is ready to go, follow these steps:
Navigate to Settings > Paid Time Off.
Click the arrow next to the name of the policy for which you'd like to do the bulk balance modification.
Choose the Import Balance Modifications link from the menu.
Upload the CSV file you created earlier.
Confirm and/or edit the amounts and add an optional note.
Submit the modifications!
Each employee's balance will then be updated, and an entry will be added to their Transaction History. If you provided a note it will also be included on the transaction.
Note: If you only need to update one employee's account, you may find this article to be more helpful.